Refund Policy

We hate to see you go, but we want to make leaving as frictionless as learning. Here is exactly how our billing policies work.

This policy applies to YTTS, operated by Lahiru Dilhara under the YTTS brand.

Cancellations

You can cancel your paid YTTS subscription at any time. Cancellation stops future renewals immediately. When you cancel:

Your paid access continues through the current billing period. Plan benefits end when that period expires.
You will not be charged for the next month/year.
Your saved vocabulary, XP, and chat history remain safe on your free account.

How to cancel:

1Dashboard
2My Plan & Billing
3Manage subscription

Refunds

We want you to love learning with us. Here is our refund policy:

14-Day Money-Back Guarantee

Eligible for a full refund within the first 14 days of the initial paid purchase. You can cancel anytime to prevent future recurring charges. This policy does not limit any refund or withdrawal rights required by law.

How to request a refund:

1Paddle support
2Review
3Refunded

For a Paddle purchase, use the support link in your receipt or visit Paddle.net to request a refund. Contact [email protected] for YTTS product or account-access issues.

Frequently Asked Questions

I forgot to cancel before renewal. Can I get a refund?

Our 14-day guarantee applies to the initial paid purchase. For a renewal charge or a request outside that period, contact Paddle through your receipt or Paddle.net. YTTS support can help with product or account-access issues.

How long do refunds take to process?

Paddle processes approved refunds to the original payment method where possible. The time for funds to appear depends on the payment method and financial institution.

Need a human?

If you have a unique situation that isn't covered here, our support team is happy to help you out.

Contact Support +94781150359

Related: Terms of Service · Privacy Policy