Welcome to YTTS! We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at [email protected].
YTTS is operated by Lahiru Dilhara, an individual based in Sri Lanka, under the YTTS brand.
When you visit our application and use our services, you trust us with your personal information. In this privacy policy, we seek to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it.
1. Information We Collect
We collect personal information that you voluntarily provide to us when registering at the app, expressing an interest in obtaining information about us or our products and services, or otherwise contacting us.
- Account & Device Information: Name, email address, password, profile picture, date of birth, and usage telemetry.
- Voice Data & Audio Recordings: Because YTTS is a voice-first learning platform, we collect audio recordings when you use the microphone to interact with our AI tutors.
- Learning Data: Your progress, XP earned, vocabulary mastered, and scenario completion rates.
- Payment Information: If you subscribe to our premium paid plans, payment data is securely collected and processed by our authorized Merchant of Record, Paddle.com.
2. How We Use Your Information
We process personal information collected via our App based on legitimate business interests, the fulfillment of our contract with you, and compliance with our legal obligations. We use this data for the following purposes:
- To power AI conversations: Your text and voice inputs are sent to our language processing AI to generate real-time, context-aware responses and pronunciation feedback.
- To facilitate account creation and logon processes.
- To manage user accounts: Tracking your gamified progress (XP, streaks, level unlocks).
- To improve our platform: We anonymously analyze aggregated learning data to make our AI tutors smarter and more helpful.
3. Payment Data & Third-Party Processing
Payment processing services for YTTS are provided by our online reseller and Merchant of Record, Paddle.com. When you make a purchase on our platform, your transaction details, including payment card numbers, card security codes, and billing postal codes, are collected and processed directly by Paddle.com.
Paddle is certified as a PCI-DSS Level 1 Service Provider. Our web application servers never capture, receive, store, or transmit your full credit card numbers. We only receive limited tokenized identifiers, transaction reference IDs, and purchase status updates from Paddle to provision your account features. Paddle's privacy practices are governed by the Paddle Privacy Policy, which you may review at: https://paddle.com/legal/privacy/.
4. Cookies & Tracking Technologies
We may use cookies, session storage, authentication tokens, and similar tracking technologies to access or store information. These are strictly used for:
- Essential Functions: Keeping you securely logged into your account and preserving your session.
5. How We Handle Voice Data
We understand that voice data is sensitive. Audio recordings are processed in real-time to generate text transcripts and analyze pronunciation.
We do not sell your voice data to third parties. Transcripts of your conversations are stored to allow you to review your chat history and receive coaching feedback. Audio may be available as part of your practice history. Contact us at [email protected] to ask about deletion of your account data.
6. Sharing Your Information
We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.
- Merchant of Record & Processors: We share necessary transactional data with Paddle.com (our MoR) and cloud hosting or AI language model APIs to deliver the service.
- Legal Compliance: We may disclose information where we are legally required to do so in order to comply with applicable law, governmental requests, or a judicial proceeding.
7. Your Privacy Rights
Depending on your location (such as the EEA, UK, or California), you may have certain rights regarding your personal information, including:
- The right to request access and obtain a copy of your personal information.
- The right to request rectification or erasure of your data.
- The right to restrict the processing of your personal information.
- The right to data portability.
To exercise these rights, email the YTTS operator at [email protected] with your request.
8. Contact Us
If you have questions or comments about this policy, or wish to exercise your data rights, contact Lahiru Dilhara, operating under the YTTS brand, at:
174/Meegahawatta, Delgoda, Sri Lanka